Description
LivCor is a real estate asset management firm headquartered in Chicago, Illinois. Formed in 2013, LivCor specializes in hands-on asset management of multi-family assets throughout the U.S. In collaboration with its operating partners, LivCor oversees the management of its assets furthering a mission of maximizing return for investors while offering best in class service to residents.
The project manager is a key position that partners directly with the SVP Operations and operations team on a diverse range of projects. The Project Manager is an integral part of the team that acts as liaison between management companies and the broader LivCor Asset Management group. They will be responsible for organizing and managing projects while promoting engagement of all internal/external stakeholders and will leverage bandwidth, skill set and passion to achieve desired outcomes, influencing portfolio level performance at the Operator level. As partner or project lead, they will be a strategic thinker that shares responsibility for leading the property operating platform and operating relationship while collaborating to improve operator process.
The operations project manager is an articulate and clear communicator and is particularly adept at leveraging influence to establish value proposition and to negotiate and build consensus. They will be responsible for managing assigned projects and guiding their overall direction. The manager must communicate with various stakeholders on the project, as well as higher-level employees, to include senior managers and executive leaders. The manager should be organized, be able to meet deadlines know how to develop reporting on the project. Will be able to attend regular meetings and give progress reports. Must have operational insight to provide consultative support to various management groups and work well with internal/external customers. Work requires quick thinking, mental agility and people skills are an essential to succeed. Will have experience implementing and managing multiple projects at the same time. The operations project manager typically works in an office setting, but he or she could also visit or work on the property site(s) or in management group offices. This job frequently may require more than 40 hours a week, depending on the project(s). The hours worked could also increase closer to project deadlines.
RESPONSIBILITIES:
- Prepare standard communications for POC communications
- Co-Lead Resident Experience/Process; manager of performance, innovation and analysis
- Implement Standards across Operators including Community Programming (AHA, etc.)
- Communicate with internal and external partners on progress and receive feedback
- Owner of 5 -7 PMC relationships
- Work with operations team to produce recommendations for COQ/COY and OOY while building engagement and field level awareness
- Assist in coordinating various projects/communications with Operators and teams; create, manage and distribute reporting
- The right candidate will be an experienced professional with deep experience in operational functions and have a passion for learning as well as the following:
- Bachelor's degree preferred, or equivalent experience
- Multifamily operations experience required
- Comfortable using software programs to process data and interpret the results through critical thinking
- Able to share story through data to Operators and Internal Partners
- Superior analytical skills with proficiency in Excel and all Microsoft office applications and deep experience in project management
- Support multiple tasks projects. Well organized, capable of multitasking and managing time well
- Strong written and verbal communication skills. Collaborate at all levels, working with team members, senior management, and business owners to move projects forward.
- Demonstrates mental agility, ability to multitask and flexes with dynamics work environment
- Working in a fast-paced environment with changing deadlines
- Engaged and collaborative team player with high energy and strong analytical thinking
- On-board new Operators leveraging technology while partnering with Transactions and Asset Management teams
- Work with preferred vendors to ensure proper implementation/penetration at Operator level
- Manage messaging on Good Owner Article Topics, Operator Newsletter, and Community Programming
- Multifamily operations experience required
QUALIFICATIONS:
- 3-5 years of experience in property management operations (3 years field level experience, minimum).
- Multifamily experience specifically is required.
- Candidate must have proven track record of providing high quality work and leading through influence.
EEO Statement
Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics.
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