General Manager-Commercial Real Estate

Hobbs Brook Management LLC, has been a pioneer in the development of premier office space in the Boston suburbs since 1952. We believe the most valuable thing we develop isn’t a building. It’s a relationship. As both an owner and operator, Hobbs Brook Management is committed to providing its tenants, their employees and customers with a reliable and fully functional business environment. For more information about Hobbs Brook Management, please visit www.hobbsbrook.com. Hobbs Brook Management is the real estate division of FM Global.

Responsibilities:

Lead and direct all property management activities for the lab portfolio within Hobbs Brook Management, which consists of 900,000 square feet of real estate in Lexington and Waltham. Key decision maker responsible for managing a staff of approximately 8 people. The GM will be responsible for budget management, variance reports, tenant relations, and strategic planning.

As needed, the GM will work with Asset Management to assist on matters related to leasing and long-term planning. The GM will supervise the operational budget of their portfolio and specific construction / development activities as it relates to building upgrades, preventative maintenance, repairs, tenant fit outs, and overall property upkeep.

The GM will pro-actively manage tenant related problems and issues, as they arise, to optimize tenant satisfaction. Coordinate with construction manager to ensure proper delivery of tenant improvements, within scheduled due dates. Work with the tenant experience manager to develop recommendations that positively impact tenant relations, retention, and satisfaction.

In conjunction with the finance department, the GM will assist in yearly operational / capital planning. The GM will be responsible for hiring and managing 3rd party vendors, while ensuring that all HBM and FM Global standards are in place and adhered to.

Qualifications:

• 4 Year College Degree
• Seven Years Experience
• RPA, CPM, MSRE certifications preferred!
• Ability to effectively listen and proactively respond to requests.
• Knowledge of the budgetary process as it relates to operating and capital expenditure budgets.
• Excellent communication skills (oral & written)
• Strong follow-through and a dedication to excellence in service.
• Ability to build rapport with tenants, vendors, peers and management

We offer a wide range of benefits including career long learning opportunities, tuition reimbursement, 401(k), pension, flexible schedules, rich health and well-being programs, generous time off allowances, volunteer days and so much more!

FM Global is an Equal Opportunity Employer.