Description
JOB SUMMARY
CBRE is seeking an exceptionally motivated Client Services Coordinator-a hybrid administrative and marketing support role-to join an exciting, fast-paced environment, working with some of New York's top commercial real estate leaders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides both administrative and marketing support to senior professionals and their team. Responsible for preparing proposal, presentation, communication, transaction, and a myriad of client deliverables.
Duties and responsibilities include, but are not limited to:
Manages a dynamic calendar and informs sales professionals of upcoming commitments, responsibilities, and potential calendar conflicts. Answers, screens, and directs incoming telephone calls. May also provide telephone back-up to peers.
Prioritizes conflicting needs; handles issues expeditiously; proactively follows-through on projects to successful completion, often with multiple deadline pressures.
Coordinates complex on- and off-site meetings and events. Schedules appointments, manages calendars, arranges travel, and coordinates meeting room reservations, technology, and catering (as needed).
Gathers supporting documentation to complete online vouchers to process commission payments and expenses while abiding by company accounting policies as well as local and national laws.
Takes independent action on handling requests; determines the appropriate course of action, intervenes where necessary, and acts as a liaison between departments, team, and deliverable partners.
Maintains CBRE brand, product, office and client messaging, and consistency by applying templates to produce marketing materials including, but not limited to: flyers, proposals, tour books, 2D and 3D maps, floor plans, and qualification packages.
Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, financial analysis, and research groups to source and coordinate the delivery of financial, marketing, and various client-specific property data in order to incorporate data into customized property information packages and client deliverables.
Self-manages quality reviews for deliverables (including style, brand, spelling, grammar, accuracy, etc.)
Updates and maintains various information databases and content libraries. Generates standard and ad hoc reports, as required, and assists with website updates (as needed).
Tracks, collates, and maintains inventory of various marketing materials.
Other duties may be assigned.
The successful candidate must be proactive and have a strong work ethic; someone who is a team player and nimble in a fast-paced, deadline-driven environment. The candidate must also possess exceptional customer service skills; this is paramount for all interactions-internal and external.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Associate's degree (A.A.) or equivalent from 2-year college required. 3 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. 2 years experience in the Real Estate industry.
CERTIFICATES and/or LICENSES
None.
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
FINANCIAL KNOWLEDGE
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.
REASONING ABILITY
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Advanced skills with Microsoft Office Suite, internet research and web publishing skills. Ability to manipulate basic templates in Power Point and/or InDesigned preferred. Strong marketing knowledge needed. Experience with Adobe CC is preferred (InDesign, Illustrator, PhotoShop).
SCOPE OF RESPONSIBILITY
Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
CBRE is seeking an exceptionally motivated Client Services Coordinator-a hybrid administrative and marketing support role-to join an exciting, fast-paced environment, working with some of New York's top commercial real estate leaders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides both administrative and marketing support to senior professionals and their team. Responsible for preparing proposal, presentation, communication, transaction, and a myriad of client deliverables.
Duties and responsibilities include, but are not limited to:
Manages a dynamic calendar and informs sales professionals of upcoming commitments, responsibilities, and potential calendar conflicts. Answers, screens, and directs incoming telephone calls. May also provide telephone back-up to peers.
Prioritizes conflicting needs; handles issues expeditiously; proactively follows-through on projects to successful completion, often with multiple deadline pressures.
Coordinates complex on- and off-site meetings and events. Schedules appointments, manages calendars, arranges travel, and coordinates meeting room reservations, technology, and catering (as needed).
Gathers supporting documentation to complete online vouchers to process commission payments and expenses while abiding by company accounting policies as well as local and national laws.
Takes independent action on handling requests; determines the appropriate course of action, intervenes where necessary, and acts as a liaison between departments, team, and deliverable partners.
Maintains CBRE brand, product, office and client messaging, and consistency by applying templates to produce marketing materials including, but not limited to: flyers, proposals, tour books, 2D and 3D maps, floor plans, and qualification packages.
Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, financial analysis, and research groups to source and coordinate the delivery of financial, marketing, and various client-specific property data in order to incorporate data into customized property information packages and client deliverables.
Self-manages quality reviews for deliverables (including style, brand, spelling, grammar, accuracy, etc.)
Updates and maintains various information databases and content libraries. Generates standard and ad hoc reports, as required, and assists with website updates (as needed).
Tracks, collates, and maintains inventory of various marketing materials.
Other duties may be assigned.
The successful candidate must be proactive and have a strong work ethic; someone who is a team player and nimble in a fast-paced, deadline-driven environment. The candidate must also possess exceptional customer service skills; this is paramount for all interactions-internal and external.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Associate's degree (A.A.) or equivalent from 2-year college required. 3 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. 2 years experience in the Real Estate industry.
CERTIFICATES and/or LICENSES
None.
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
FINANCIAL KNOWLEDGE
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.
REASONING ABILITY
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Advanced skills with Microsoft Office Suite, internet research and web publishing skills. Ability to manipulate basic templates in Power Point and/or InDesigned preferred. Strong marketing knowledge needed. Experience with Adobe CC is preferred (InDesign, Illustrator, PhotoShop).
SCOPE OF RESPONSIBILITY
Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
Job Function
Not specified
Job Sector
Not specified
Experience
N/A
This job is no longer active.