Description
Position Description Department: Administrative Classification: Exempt; Full-time Title: Human Resources Manager Reports To: Director, Human Resources and Administration Location: Washington, DC Date: March 2019 Human Resources Manager Overview: With supervision deliver human resources and administrative projects, programs, policies, and procedures for National and its subsidiary, National Real Estate Development. Incumbent will support resolution of business challenges in areas of talent management, compensation and benefits, budgeting, performance management, risk management, employee and labor relations, workforce planning and employment, engagement, confidentiality and privacy, employee safety and security, vendor management, and other employment services. Typically with a minimum of at least five years of human resources and administrative experience, apply expertise to evaluate and implement solutions within designated areas of responsibility demonstrating credibility and integrity to the human resources function. Essential Functions:
- With oversight deliver human resources and administrative projects, programs, policies, and procedures for National and its subsidiary, National Real Estate Development. Deliver and research solutions to resolve business challenges in areas of talent management, compensation and benefits, budgeting, performance management, risk management, employee and labor relations, workforce planning and employment, engagement, confidentiality and privacy, employee safety and security, vendor management, and other employment services.
- With supervision, has authority to support the facilitation of staffing and talent management initiatives working directly with department managers to assist them in carrying out their responsibilities.
- Perform as an ethical role model to positively influence employees, ensuring confidentiality and privacy as appropriate. Apply National s human resources and administrative policies and procedures across the organization in cooperation with management, ensuring proper compliance is followed. Champion implementation of strategic initiatives and has authority to make recommendations in support of business needs.
- In collaboration with supervisor, deliver solutions in support of industry trends, risk management and federal and state employment legislation to ensure compliance and best practices.
- With oversight, support the firm s training, education, professional development, and company initiatives. May include preparing communication and designing and delivering presentations in accordance with company standards.
- Focusing on a total rewards perspective, recommend employee relations practices necessary to maintain a positive employer-employee relationship and promote a high level of employee morale, motivation, productivity, overall engagement, and a diverse, and inclusive environment. Participate in company events, special meetings, and recognition programs.
- With oversight and direction prepare and analyze human resources and administrative reports to effectively obtain, store, analyze and present pertinent data and information to authorized internal and external parties (i.e. management, investor relations employees, and consultants) as requested.
- With supervision, has authority to document and investigate employee grievances when concerns are brought forth. Participate in the resolution of employee relations issues, anticipating problems whenever possible, and develop, recommend, and initiate appropriate steps for managing risk.
- Represent the company and manage the documentation and auditing processes related to disability claims, workers compensation, unemployment insurance claims, leave of absences, accommodations, and other employee benefits.
- Has authority to coordinate and lead programs related to employee safety and security, emergency preparedness, and incident response planning programs.
- With oversight, has authority to perform job evaluations, and upon request recommend position description updates. Ensure that jobs are clearly identified, contain all of the required information, and each position is aligned with the firm s mission and overall expectations.
- Accurately perform payroll data entry procedures as needed, utilizing an automated system. Inspection and maintenance of related records is required, ensuring tax reports are filed and notices are addressed.
- Oversee compliance with the company s employee benefit programs. Communicate with vendors regarding (re)enrollment, termination, bi-weekly and monthly transactions, annual audits, payments, and plan evaluations, as needed.
- In coordination with other human resources staff, manage the organization and required updates of all employment-related forms and benefit plan documents and records.
- Exercise due care and in accordance with company policy when accessing National s systems and information assets, ensuring that, as appropriate, the confidentiality and privacy of data is maintained at all times.
- Uphold meticulous recordkeeping practices, ensuring that documentation is preserved in accordance with policy and regulation, and available for inquiries or examinations in real-time. Research and oversee systematic record retention, protection, retrieval, transfer, and disposal of records.
- Demonstrate commitment to National s Sustainability Policy and best practices where feasible by incorporating environmental, social and governance dimensions in daily business activities and decision-making.
- Strict adherence to the terms and provisions as detailed in National s Employee Handbook.
- Complete compliance with National s Regulatory Compliance Manual, Code of Ethics and underlying compliance policies and procedures.
- Assess, recommend, organize and coordinate office operations and procedures and facilities management in order to ensure overall organizational efficiency and consistency. Work closely with the firm s management to meet the firm s staffing, equipment, vendor management, and organizational needs.
- As needed, assist with the production and delivery of time-sensitive and privileged investment, assets and portfolio, investor and marketing materials, client, investor and marketing reports and board meeting materials in electronic and hard copy forms as appropriate.
- Assist in the planning, preparation and coordination of special meetings and events including management of food and beverages, and conference and team room technology, as needed.
- Successful completion of a bachelor s degree in business administration, human resource management or related field is required; a graduate degree is preferred.
- A designation in human resources such as the PHR, CCP or CEBS demonstrating mastery of the practical, technical and operational aspects of HR management and U.S. laws and regulations is strongly preferred.
- Required to have demonstrated experience of a minimum of at least five years of effective human resources and administrative principles, practices and functions.
- Ability to leverage technology and apply practical and critical thinking skills, in all areas, including maintaining knowledge in the use of metrics, data, benchmarks, surveys, and other relevant human resources functions. Ongoing demonstration of business acumen is required.
- Continuously brings credibility to the human resources function seeking to refine professional qualifications and leadership skills projecting the highest levels of integrity. Superior interpersonal communication and organizational skills are required. Essential to display fundamental human resource knowledge and sound judgment.
- Must be organized and highly-detailed, with the ability to successfully work independently and collaboratively in a fast-paced, complex professional business environment. Demonstrate the ability to prioritize and successfully handle multiple projects. Establish and implement human resource and administrative efforts that effectively communicate and support the firm s mission and cultural expectations.
- Must be able to integrate with and communicate at all levels of the organization and work effectively to meet deadlines, even in ambiguous situations. Required to demonstrate critical thinking, discretion, and initiation of process improvements, while developing and utilizing best-practices to deliver customized human resource and administrative solutions.
- Possess aptitude for learning new technology applications, including payroll and HRIS systems. Required current proficiency in intermediate level Microsoft Word, Excel, Outlook, PowerPoint and Adobe.
- This job primarily operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. This is a largely a sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
- Limited and periodic travel is required to National s subsidiary s office in Philadelphia.
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