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Product Operations Manager

Salary
Competitive
Employment
Full Time
Real Estate Field
Location
San Francisco
 CA
Postal Code
94104
Country
United States

This job is no longer active.

Description


About us Our vision is to make the world s private capital markets more efficient, transparent, and accessible through financial technology. We have an opportunity to transform an enormous and important industry, and we feel lucky to be working with the most talented, kindest, and most ambitious colleagues of our careers. We ve been profitable since day one, and our business has grown 3-4x per year for the last several years, with no end in sight. Our business model is conflict-free, and we don t take from one party to sell to another. We just focus on making our customers successful, and we win when they do. It s simple. And refreshing. Come join us! About the role   As a Product Operations Manager, your primary responsibility will be getting new customers started with our application. You ll engage hands-on with customers, and collaborate with colleagues from product development, sales, and customer success. Specifically, you will:
  • Work with customers to plan how to migrate their existing data to Juniper Square
  • Manage the process of data migration; lead calls with customers and coordinate work by your colleagues
  • Review, analyze, and prepare customer data for import to our application
  • Learn to upload data using the Juniper Square application and other software tools
  • Coordinate with our customer success team to provide a great experience for new customers
  • Recommend improvements to our application based on experiences with customers
In this role, you ll work directly with clients, get experience managing investment data, and become an expert in our product. You ll develop tools and collateral to make these processes more efficient as the business grows. This is a great experience if you re considering a future in account management, product management, customer success, data analysis, or sales engineering, since you ll get exposure to all of these areas. Qualifications  
  • Bachelor s degree and 2+ years of experience, ideally in a field that makes extensive use of financial data, such as investment banking or management consulting
  • Significant experience working with complex datasets in Microsoft Excel
  • Strong attention to detail; analytical and inquisitive nature
  • Excellent written and verbal communication skills
  • Empathy for customers, and passion for helping them
  • Self-starter personality; comfort with ambiguity and rapidly changing environments
  • Interest in software and finance; familiarity with real estate private equity concepts a plus
  • Ability to manage multiple projects in a fast-paced startup environment
This is a full-time position located in our Austin office or San Francisco office. Benefits  
  • Competitive salary and meaningful equity
  • Health, dental, and vision care for you and your family
  • Unlimited vacation policy and paid holidays
  • Generous paid family leave, medical leave, and bereavement leave policies
  • 401k retirement savings plan
  • Healthcare FSA and commuter benefits programs
  • Freedom to customize your work and technology setup as you see fit
At Juniper Square, we're building a company where all kinds of people from all walks of life are valued and respected. We encourage people from underrepresented backgrounds to apply. If you think this job sounds like you, come join us! We d love to hear from you.

This job is no longer active.

Finance / Investment Retail San Francisco Full Time CA Investment Management, Investor Relations, Technology Analyst other