Description
About us Our vision is to make the world s private capital markets more efficient, transparent, and accessible through financial technology. We have an opportunity to transform an enormous and important industry, and we feel lucky to be working with the most talented, kindest, and most ambitious colleagues of our careers. We ve been profitable since day one, and our business has grown 3-4x per year for the last several years, with no end in sight. Our business model is conflict-free, and we don t take from one party to sell to another. We just focus on making our customers successful, and we win when they do. It s simple. And refreshing. Come join us! About the role As a Product Operations Manager, your primary responsibility will be getting new customers started with our application. You ll engage hands-on with customers, and collaborate with colleagues from product development, sales, and customer success. Specifically, you will:
- Work with customers to plan how to migrate their existing data to Juniper Square
- Manage the process of data migration; lead calls with customers and coordinate work by your colleagues
- Review, analyze, and prepare customer data for import to our application
- Learn to upload data using the Juniper Square application and other software tools
- Coordinate with our customer success team to provide a great experience for new customers
- Recommend improvements to our application based on experiences with customers
- Bachelor s degree and 2+ years of experience, ideally in a field that makes extensive use of financial data, such as investment banking or management consulting
- Significant experience working with complex datasets in Microsoft Excel
- Strong attention to detail; analytical and inquisitive nature
- Excellent written and verbal communication skills
- Empathy for customers, and passion for helping them
- Self-starter personality; comfort with ambiguity and rapidly changing environments
- Interest in software and finance; familiarity with real estate private equity concepts a plus
- Ability to manage multiple projects in a fast-paced startup environment
- Competitive salary and meaningful equity
- Health, dental, and vision care for you and your family
- Unlimited vacation policy and paid holidays
- Generous paid family leave, medical leave, and bereavement leave policies
- 401k retirement savings plan
- Healthcare FSA and commuter benefits programs
- Freedom to customize your work and technology setup as you see fit
Job Sectors
Experience
2+ to 5 years
This job is no longer active.